5

Im interested to know if you have a factory Mercedes-Benz SDS Xentry Diagnostic pad computer ? My vehicle is due for some updates and will need some SCN Programing. Other companies like Altell, Autologic, I-Scan. Say they can do these jobs but they cant really they dont have access to the true factory Programing thats why Im inquiring before I bring my car over and make an appointment. Id like to know what diagnostic equipment you have for Mercedes-Benz ? Also, do you have access to Mercedes-Benz factory WIS/Tips bulletins, and relevant information to Service and maintain Mercedes-Benz properly you need all of this factory software and I know its extremely expensive. Thats why Im inquiring.

Hi Ian, thank you for reaching out with your inquiry. Yes, we do have factory Mercedes-Benz diagnostic capability including Xentry/SDS with SCN programming, as well as access to Mercedes-Benz factory service information such as WIS and technical bulletins. We can definitely help with the updates and programming your vehicle may need. Please contact us directly at [email protected] so we can discuss your vehicle in detail and schedule accordingly.

- European Auto Motors
5

Waiting to hear back about equipment that they have

Hi Ian, thank you for reaching out with your inquiry. Yes, we do have factory Mercedes-Benz diagnostic capability including Xentry/SDS with SCN programming, as well as access to Mercedes-Benz factory service information such as WIS and technical bulletins. We can definitely help with the updates and programming your vehicle may need. Please contact us directly at "[email protected]" so we can discuss your vehicle in detail and schedule accordingly.

- European Auto Motors
5

5

Dear Mr. Baro, thank you for the 5-star review! We're happy to hear you had a great experience. Your review means a lot! I appreciate you choosing European Auto Motors. With warm regards, Store Supervisor & Shop Manager Jonathan M.

- European Auto Motors
1

Very poor service from Jonathan and crew . First off, it was my first time using them and right from the start there was a confusion on the type of oil change I requested called the" Haldex Oil or AWD clutch oil: As an Audi owner the manual indicates that very clearly and was told by Jonathan" Oh yes it is the rear differential oil service... same thing". Turn out to be incorrect after I investigated further that from numerous online sources amd mechanics the " Rear differential Oil" is different service than Haldex/AWD clutch oil . The part # of the oil used on the invoice is the rear differential one. Not what I requested, and worse, as a "European " car specialist ? , he should have known that not only those 2 oils are not the same, but on top of it , there is no indication in the manual schedule maintenance for the Rear differential Oil service change @20K miles. Finally, the invoice indicates both rear differential and Haldex ( as if to pass it on that all the same) with only the rear differential oil part # indicated The CC company per Visa rules cannot do much since a portion of a service, even if incorrect one, was completed. No wonder Jonathan felt so comfortable on a job that was either a scam or pure incompentency CONCLUSION: Audi owners-and others- BEWARE Get your detailed quote in writing before they perform any job and verify in advance

2

5

Thorough, good communication, good documentation for a PPI. A little expensive, but it’s Miami.

5

(Translated by Google) The best attention and service under Jonathan and his entire team. Thank you so much for everything, as always, I continue to choose you every time I need your service! (Original) La mejor atencion y el mejor servicio al mando de Jonathan y todo su equipo. Muchas gracias por todo, como siempre, te sigo eligiendo cada vez que necesito tu servicio!!

Dear MDP, thank you so much for leaving us an amazing 5-star review! It brings us joy to hear that you always have a wonderful experience at our shop and knowing that we are your trusted repair facility any time you need assistance with your vehicles. We truly appreciate your support and trust in our business. Best regards, Jonathan M Shop Manager European Auto Motors

- European Auto Motors
5

Highly recommended. Ive been a client for many years. They are Super Professional, the place is impeccable, and they will treat you like a family.

Dear Danys, Thank you so much for your thoughtful review! We truly appreciate your kind words about our service and team. It means a lot to hear that you felt taken care of and well informed throughout the process. We're glad we could help with your vehicle and that our staff made a strong impression! We always aim to provide honest, clear communication whether over the phone or in person. Once again, I appreciate you choosing European Auto Motors. With warm regards, Store Supervisor Shop Manager Jonathan M.

- European Auto Motors
5

Dear customer, thank you for the wonderful 5 star review! We're thrilled to hear you had an excellent experience. Your support means a lot! Once again, I appreciate you choosing European Auto Motors. With warm regards, Store Supervisor Shop Manager Jonathan M.

- European Auto Motors