Doral Auto Repair

I brought my GTI in for a diagnosis on a small leak and wanted to get a professional quote for the repair. While the front desk receptionists were very kind and professional, the experience with the service itself was mixed. The quote I received was significantly higher than expected, and when I asked for clarification on the specific issues with my car, I was met with a strange attitude from one of the mechanics. I appreciate the help from the front office, but the communication from the shop left a lot to be desired.

Excellent service and very detail-oriented with your car. I 100% recommend them.

Im interested to know if you have a factory Mercedes-Benz SDS Xentry Diagnostic pad computer ? My vehicle is due for some updates and will need some SCN Programing. Other companies like Altell, Autologic, I-Scan. Say they can do these jobs but they cant really they dont have access to the true factory Programing thats why Im inquiring before I bring my car over and make an appointment. Id like to know what diagnostic equipment you have for Mercedes-Benz ? Also, do you have access to Mercedes-Benz factory WIS/Tips bulletins, and relevant information to Service and maintain Mercedes-Benz properly you need all of this factory software and I know its extremely expensive. Thats why Im inquiring.

Waiting to hear back about equipment that they have

Very poor service from Jonathan and crew . First off, it was my first time using them and right from the start there was a confusion on the type of oil change I requested called the" Haldex Oil or AWD clutch oil: As an Audi owner the manual indicates that very clearly and was told by Jonathan" Oh yes it is the rear differential oil service... same thing". Turn out to be incorrect after I investigated further that from numerous online sources amd mechanics the " Rear differential Oil" is different service than Haldex/AWD clutch oil . The part # of the oil used on the invoice is the rear differential one. Not what I requested, and worse, as a "European " car specialist ? , he should have known that not only those 2 oils are not the same, but on top of it , there is no indication in the manual schedule maintenance for the Rear differential Oil service change @20K miles. Finally, the invoice indicates both rear differential and Haldex ( as if to pass it on that all the same) with only the rear differential oil part # indicated The CC company per Visa rules cannot do much since a portion of a service, even if incorrect one, was completed. No wonder Jonathan felt so comfortable on a job that was either a scam or pure incompentency CONCLUSION: Audi owners-and others- BEWARE Get your detailed quote in writing before they perform any job and verify in advance

Thorough, good communication, good documentation for a PPI. A little expensive, but it’s Miami.

(Translated by Google) The best attention and service under Jonathan and his entire team. Thank you so much for everything, as always, I continue to choose you every time I need your service! (Original) La mejor atencion y el mejor servicio al mando de Jonathan y todo su equipo. Muchas gracias por todo, como siempre, te sigo eligiendo cada vez que necesito tu servicio!!