5

Son muy buenos en su trabajo serios y profesionales .lo recomiendo 100%

3

I brought my GTI in for a diagnosis on a small leak and wanted to get a professional quote for the repair. While the front desk receptionists were very kind and professional, the experience with the service itself was mixed. The quote I received was significantly higher than expected, and when I asked for clarification on the specific issues with my car, I was met with a strange attitude from one of the mechanics. I appreciate the help from the front office, but the communication from the shop left a lot to be desired.

5

Excellent service and very detail-oriented with your car. I 100% recommend them.

Dear Marcela, thank you so much for taking the time to leave us a fantastic 5 star review! We are absolutely thrilled to hear that you had a wonderful experience with us. Your kind words and positive feedback mean the world to our team. It's our goal to provide top notch service and ensure our customers have a memorable time with us. We truly appreciate your support and trust in our business. Once again, thank you for choosing European Auto Motors. Best regards, Jonathan M Shop Manager European Auto Motors

- European Auto Motors
5

Im interested to know if you have a factory Mercedes-Benz SDS Xentry Diagnostic pad computer ? My vehicle is due for some updates and will need some SCN Programing. Other companies like Altell, Autologic, I-Scan. Say they can do these jobs but they cant really they dont have access to the true factory Programing thats why Im inquiring before I bring my car over and make an appointment. Id like to know what diagnostic equipment you have for Mercedes-Benz ? Also, do you have access to Mercedes-Benz factory WIS/Tips bulletins, and relevant information to Service and maintain Mercedes-Benz properly you need all of this factory software and I know its extremely expensive. Thats why Im inquiring.

Hi Ian, thank you for reaching out with your inquiry. Yes, we do have factory Mercedes-Benz diagnostic capability including Xentry/SDS with SCN programming, as well as access to Mercedes-Benz factory service information such as WIS and technical bulletins. We can definitely help with the updates and programming your vehicle may need. Please contact us directly at [email protected] so we can discuss your vehicle in detail and schedule accordingly.

- European Auto Motors
5

Waiting to hear back about equipment that they have

Hi Ian, thank you for reaching out with your inquiry. Yes, we do have factory Mercedes-Benz diagnostic capability including Xentry/SDS with SCN programming, as well as access to Mercedes-Benz factory service information such as WIS and technical bulletins. We can definitely help with the updates and programming your vehicle may need. Please contact us directly at "[email protected]" so we can discuss your vehicle in detail and schedule accordingly.

- European Auto Motors
5

5

Dear Mr. Baro, thank you for the 5-star review! We're happy to hear you had a great experience. Your review means a lot! I appreciate you choosing European Auto Motors. With warm regards, Store Supervisor & Shop Manager Jonathan M.

- European Auto Motors
1

Very poor service from Jonathan and crew . First off, it was my first time using them and right from the start there was a confusion on the type of oil change I requested called the" Haldex Oil or AWD clutch oil: As an Audi owner the manual indicates that very clearly and was told by Jonathan" Oh yes it is the rear differential oil service... same thing". Turn out to be incorrect after I investigated further that from numerous online sources amd mechanics the " Rear differential Oil" is different service than Haldex/AWD clutch oil . The part # of the oil used on the invoice is the rear differential one. Not what I requested, and worse, as a "European " car specialist ? , he should have known that not only those 2 oils are not the same, but on top of it , there is no indication in the manual schedule maintenance for the Rear differential Oil service change @20K miles. Finally, the invoice indicates both rear differential and Haldex ( as if to pass it on that all the same) with only the rear differential oil part # indicated The CC company per Visa rules cannot do much since a portion of a service, even if incorrect one, was completed. No wonder Jonathan felt so comfortable on a job that was either a scam or pure incompentency CONCLUSION: Audi owners-and others- BEWARE Get your detailed quote in writing before they perform any job and verify in advance

2

5

Thorough, good communication, good documentation for a PPI. A little expensive, but it’s Miami.